All orders within the US are shipped via UPS, FEDEX, or USPS. It takes approximately 2-3 business days for orders to be delivered after the order processing time frame unless an expedited option is chosen. Packages shipped to a PO BOX will be shipped via USPS only. Overnight option to a PO BOX and rural area can take up to 2 business days for delivery. Overnight shipments that depart from our facility on a Friday will arrive the following Monday (not Saturday).
International orders typically take up to10 business days for delivery and are shipped via FedEx. International shipping costs DO NOT cover duty & tariffs charges by your home country. Please put this into consideration before you submit an order on this site. Buttah Baby Hair Imports reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.
Undeliverable/Lost/Return to Sender Packages
- The shipping address does not exist
- The shipping address is misspelled by the customer
- The shipping address is missing information (i.e. apt/bldg/suite number)
- The carrier is unable to safely deliver the package
- The addressee has moved
- The addressee has refused the package